Terms & Conditions

1. Acceptance of Terms

By accessing and using iSpeaky's website, mobile application, and services (collectively, the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

iSpeaky provides online language learning services including but not limited to:

• Live online language classes with native speakers
• Interactive learning materials and exercises
• Progress tracking and assessment tools
• Mobile applications for learning on the go
• Community features for practice and interaction

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

4. Payment Terms

4.1 Subscription Fees

Access to our premium services requires payment of subscription fees. Fees are charged in advance on a monthly or program basis as selected by you.

4.2 Payment Methods

We accept payment through various methods including credit cards, PayPal, and bank transfers. All payments are processed securely through our payment partners.

4.3 Refunds

Refund policies vary by program:

• Lingoda Flex: 7-day satisfaction guarantee for new subscribers
• Language Sprint: No refunds after program start
• Super Sprint: 100% money-back guarantee if you complete the challenge and don't achieve your goals

4.4 Price Changes

We reserve the right to change our pricing at any time. Price changes will be communicated to existing subscribers with at least 30 days' notice.

5. User Conduct

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Harass, abuse, or harm other users
• Share your account credentials with others
• Record or distribute class content without permission

5.2 Content Standards

When participating in classes or using community features, you agree to maintain respectful and appropriate communication. Inappropriate behavior may result in account suspension or termination.

6. Intellectual Property

6.1 Our Content

All content, materials, and intellectual property on the Service, including but not limited to text, graphics, logos, images, audio, video, and software, are owned by iSpeaky or our licensors and are protected by copyright and other intellectual property laws.

6.2 User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant iSpeaky a non-exclusive, royalty-free license to use, modify, and distribute such content for the purpose of providing the Service.

6.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or attempt to extract source code
• Use our trademarks or logos without written consent

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to provide continuous service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Learning Outcomes

While we provide high-quality language education, individual learning outcomes may vary. We do not guarantee specific results or proficiency levels.

8.3 Limitation of Liability

To the maximum extent permitted by law, iSpeaky shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

9. Indemnification

You agree to indemnify and hold harmless iSpeaky, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the Service or violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and iSpeaky regarding the use of the Service.

14. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@ispeaky.com
• Address: [Company Address]
• Phone: [Phone Number]